Coverage Period:
This limited warranty covers defects in materials or workmanship for 1 year from the date of purchase.

What’s Covered:
If your glove arrives defective or becomes defective under normal, intended use within one year, we’ll repair or replace it at no cost to you.

What’s Not Covered:

• Normal wear and tear (including leather softening or color fading)
  
• Damage caused by misuse, improper care, or unauthorized modifications
  
• Custom personalization errors after customer approval
  

How to Make a Claim:

1. Email connect@bucklerbaseball.com with your order number and photos of the issue.
   
2. We’ll review your claim within 5 business days.
   
3. Approved claims will receive a free repair, replacement, or equivalent store credit.

Custom gloves are delivered in about 4 weeks from the date of purchase.

Because each glove is handcrafted to order, returns aren’t accepted for personal preference — but defective or incorrect orders are fully covered under our warranty.

For details on standard (non-custom) items, please click here.

Yes! Buckler Baseball offers custom team baseball gloves at discounted pricing for youth leagues, travel programs, high school, and college teams.

Team packages start at just 6 gloves, and the head coach receives a free custom glove with every qualifying order.

Each glove is handcrafted to match your team’s colors and logo — perfect for creating a unified, pro-level look.

Please contact us for more details.

Yes! For custom gloves, you can select your preferred break-in level during the build process:

• Soft: 80% factory break-in / 20% player break-in — game-ready feel right out of the box.
  
• Regular: 50% factory break-in / 50% player break-in — balanced control and customization.
  
• Hard: 20% factory break-in / 80% player break-in — ideal for players who prefer to shape their glove exactly how they like it.
  

For standard (non-custom) gloves, each series is partially broken-in at the factory, depending on the model.

👉 Please refer to the product description on each glove page for its specific break-in level.

Because each glove begins production shortly after purchase, we’re unable to guarantee changes or cancellations once an order is submitted.

However, if your order hasn’t yet entered production, our team may still be able to help.

👉 Please contact us immediately with your order number, and we’ll do our best to assist.