Shipping policy


Please note:

  • Returns must be requested 30 days of purchase for a full refund.
  • Customers will not be refunded for initial shipping costs.
  • Item(s) purchased during seasonal sales cannot be returned or exchanged.
  • Return item(s) must be new, unused, and in original condition and packaging.
  • We are not responsible for loss or damage during shipment, please contact USPS/FedEx for the loss or damage due to the shipment.

Please inspect your order upon reception and contact us immediately if the item(s) is defective or if you receive the wrong item(s); so that we can evaluate the issue and make it right.

 

Shipping
All orders from our website www.bucklerbaseball.com ship to residential and business addresses within the continental United States and Canada, via USPS, FedEx Ground and FedEx Air Express. Orders typically ship within 5 business days Monday through Friday, excluding holidays. Once your order is shipped, you will receive a confirmation email with your tracking information. If you do not receive an email within 5-7 business days of placing your order, please contact us directly.

 

Return
New, unused, full-price item(s) may be returned within 30 days of purchase for a full refund. Shipping costs will not be refunded. A return merchandise authorization (RMA) is required for all returns. You can request an RMA by emailing us via Contact. Item(s) must be returned to the original condition and packaging, or they will be rejected and sent back to you, and must be accompanied with a proof of purchase. Please contact us for an assistance in processing a return.

 

Refund
Once item(s) are received and a inspected, credit will be issued accordingly to the original payment method used to place your order. Shipping costs will not be refunded. Refunds to your credit card typically take up to 7 to 10 business days to process and post to your credit card statement. Depending on your billing cycle, it can take 1 to 2 billing cycles for their refund to post to your account. If more than 15 business days have passed since we’ve approved your return, please contact us by emailing us via Contact.

We are not responsible for the risk of loss or damage during shipment, please contact USPS/FedEx for the loss or damage due to the shipment.

 

Defects and issue
Please inspect your order upon reception and contact us immediately if the item(s) is defective or if you receive the wrong item(s), so that we can evaluate the issue and make it right.

 

Exchanges
The fastest way to ensure you get what you want is to return the item(s) you have, and once the return is accepted, make a separate purchase for the new item(s).